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Channel: Trulia Voices: Has anyone dealt with a relocation firm called SIRVA? Was it worth it?
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Answer by Lou

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If you are relocating with Sirva brace yourself for one of the worst experiences in your life!!! I am working with them now and know several people who have or had delt with them and everyone was unhappy. VERY POOR Customer Service!!! (Maybe the whole bankruptcy thing has something to do with it.) If you are assign a relo counselor the first conversation will be your best, after that they leave you hanging to figure everything out on your own!! Also if you have a guaranteed buyout be prepared to be lowballed! Also, when they inspect your house be ready to have it nit-picked. They really don't want to buy your house so they try there best to find something wrong. Also, you have to stay on top of them about getting any of your expenses reimbursed. The whole process with them is horrible, it is like having 2 yr olds in charge.

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