First, their buyout offer is going to be less then what they tell you it is at the beginning. In fact, at the beginning they have real estate agents determine the listing price then at the buyout they have a appraisal company. The two numbers are quite different especially, if you think about they changes the market can see 6 months later. Secondly, their buyout offer does come with lots of nick picky fixes to your house. For example, ant-tipping device on your range, which my range didn't come with. They decided to let that one go. I even had a professional check out the pvc pipes used on the water softener and they said it was up to code but SIRVA wanted me to fix it or remove the water softener. Secondly, their agents who supposedly are the top in their field are just average. Instead of trying to get you the most for your home, they just try to get you an offer. What they originally evaluated my house for did not reflect any of the offers I got. At the buyout stage, I didn't even get the fair market value. They offered me less. I was better off just renting out my house. Also, beware of the $300 option fee they give you. Even though I specifically asked them if it really is mine, they told me one thing and changed the story afterwards. Basically, they tell you it's yours for listing with them and even if you don't take their buyout in 6 months, it's yours. But what they don't tell you is that after you get your buyout offer you have to continue to list with them for 1 year. Which doesn't make sense since you know their buyout offer was so low. The person I did work with at SIRVA was very nice and helpful. She did help me switch agents when I wasn't happy. I think using them for a seller market might have been better than a buyers market.
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