I have used SIRVA in 2006 and just started another corporate relocation with them 2 weeks ago (moving from TX to MD). I'm sorry to say that my experience in 2006 was below average (5 relocation advisors in 4 months), tedious reimbursement claims processes and untrained personnel. Unfortunately, my current relocation is already off to a poor start. The SIRVA temporary housing representative signed an apartment lease, knowing nothing about the property, that commits me to a substandard basement apartment in a dilapidated, unsafe, very old building with no complex, building or parking security. I provided assistance to people in Section 8 public housing apartments over the holidays that were far superior to the temp apartment they are forcing me to stay in! What's worse is that SIRVA rep knows little if anything about property management and, even though state law would allow me to cancel the lease with no financial penalty, SIRVA management says that, if I terminate, the cancellation fees will total over $5000 and I won't receive any temp housing! Furthermore, SIRVA failed to put any of the required amenities (water, electric, gas, furnishings, linens, dishware, etc.) in the lease citing a "good faith verbal agreement" with apartment management.
I'm sure that they have some good people at SIRVA but the lack of knowledge and experience demonstrated by some is actually embarrassing and it's quite obvious that SIRVA's profits and pride come before the welfare of their clients or even the companies they represent. SIRVA filed for bankruptcy in 2008 and I can't help but wonder if their efforts to raise cash have resulted in further compromise on employee qualifications and training.
If I could start over, I would just ask the company to give me 85% of the amount they would pay to SIRVA and I would do the entire relocation on my own
↧