T.
I have heard of Sirva but, as a company we deal with CARTUS. Sirva has had problems in the past from the scuttlebutt. But, that is all heresay. But, now I have never had any dealings with them myself.
↧
Answer by Larry Story
↧
Answer by Mary Smitherman
I have worked with SIRVA in the past at the request of a client who was not happy with the agent SIRVA originally assigned him to work with. His complaint was that the assigned agent was from the greater Houston area and not specialized in the area he was interested in, which was to the north and an hour's drive for his assigned agent. He notified SIRVA that I was his preference and the approval process was fairly easy for me to be able to work with him, as long as I agreed to pay a relocation fee to the company out of my commissions.
↧
↧
Answer by Lynn911.com Dallas Real Estate Agent
Are you obligated too work with them, if you are unhappy maybe request for an alternative.
↧
Answer by Naima Sumner
I have had several dealing with Sirva Relocation. Never had a problem. They've been around a while. Are you running into a problem with them? May be your employer has more than 1 relocation company that they worked with. Check into it...
↧
Answer by Bruce Lynn
I've had buyer and seller referrals from them several times and always found them easy to work with. If you are a seller, usually you don't have a choice on relocation companies. If you want the company benefit then you have to work with the company they assign or negotiate a flat cash amount and do everything yourself. If you are on the buyer side it may not make much difference depending on your company benefit. To me it doesn't hurt. If you don't like the agent they assign as your buyers rep then perhaps you can ask for a reassignment. Are you having difficulty?
↧
↧
Answer by James Gordon ABR PBD SFR SRS
I have had dealing with Serva in the past and they are no more of a pain than any other relocation company. Most of the dealings should be transperant to you and go through your agents and HR department. If you have a preferred agent that you would like to use tell them upfront, the biggest problem can be getting an agent that you can not communicate effectively with.
↧
Answer by Terri Hayley
Yes, T, I have.
It was a very easy experience. Has that been your experience thus far? I worked with a buyer who relocating from CO to McKinney, TX who had a house to sell. We worked through our preferred lender, Katie Sparkman, and she even figured out a way since they had a guaranteed buy out to let them buy their new home and get in in time for the new school season (winter break) without having had to sell their existing home yet. It was a smooth process and I even have a testimonial from the buyer's realtor on my testimonial page. Please let me know if I can help in any other way.
Thanks,
Terri Hayley
Keller Williams
↧
Answer by Steve & Elyse Ernst
We have worked extensively with SIRVA Relocation, and nearly every other relocation company in the country, handling transfers into and out of our market areas of Spring, The Woodlands, Cypress, Tomball and Houston. Relocation companies are engaged by the company for which you are employed in order to make the relocation easier. Sometimes it may seem a bit of a challenge but by and large it is in the transferring employees interest to utilitize this service.
↧
Answer by Cheryl Marchand
I have worked with SIRVA many times and my experience has always been very positive. I have a listing with SIRVA Relocation even now. Also, I have not had any negative comments from my seller or buyer clients who were dealing with SIRVA. Hope this helps!
↧
↧
Answer by Brady Wolfer
Yes, I have worked with them in the past. So long as they put the customer's best interest first they are great to work with. in comparing to other national relocation companies, I've had better experiences elsewhere.
↧
Answer by Kathy Shepherd
My company works with Sirva quite often. I have not heard of any complaints from Buyers or Sellers and the company is easy to work with and to contact. I would have to say that if you are having a problem with them, try to talk it out. They have always been more than happy to help a buyer or seller work through problems with agents, or, worst case, re-assign them to a different agent. We have always been able to work through the difficulties and end up with a great relationship with the buyer or seller.
↧
Answer by Lou
If you are relocating with Sirva brace yourself for one of the worst experiences in your life!!! I am working with them now and know several people who have or had delt with them and everyone was unhappy. VERY POOR Customer Service!!! (Maybe the whole bankruptcy thing has something to do with it.) If you are assign a relo counselor the first conversation will be your best, after that they leave you hanging to figure everything out on your own!! Also if you have a guaranteed buyout be prepared to be lowballed! Also, when they inspect your house be ready to have it nit-picked. They really don't want to buy your house so they try there best to find something wrong. Also, you have to stay on top of them about getting any of your expenses reimbursed.
The whole process with them is horrible, it is like having 2 yr olds in charge.
↧
Answer by Rebecca
I agree. They are absolutely horrible. The customer service is so bad. i thought the client service agent i was dealing with was from my state and knew a great deal about the area in which i was relocating from, only to find out that she was from michigan and from the sounds of it working out of her living room. I could hear children yelling in the background. very unprofessional.
↧
↧
Answer by Bay Jackson
I have delt with them. However, I was not assigned to the client, they called off my sign. Therefore, I had no referral fee to pay. Worked out great for me! Sorry I don't have more information for you. Hope it works out.
↧
Answer by Eric Gage
I have worked with them before. I don't like their rules because I feel like my buyer who I represent loses rights with all there special forms they require. I don't put houses that are wth Sirva on my prospect list if they are a Sirva client. Only if a client wants to see that home!
↧
Answer by N
First, their buyout offer is going to be less then what they tell you it is at the beginning. In fact, at the beginning they have real estate agents determine the listing price then at the buyout they have a appraisal company. The two numbers are quite different especially, if you think about they changes the market can see 6 months later. Secondly, their buyout offer does come with lots of nick picky fixes to your house. For example, ant-tipping device on your range, which my range didn't come with. They decided to let that one go. I even had a professional check out the pvc pipes used on the water softener and they said it was up to code but SIRVA wanted me to fix it or remove the water softener. Secondly, their agents who supposedly are the top in their field are just average. Instead of trying to get you the most for your home, they just try to get you an offer. What they originally evaluated my house for did not reflect any of the offers I got. At the buyout stage, I didn't even get the fair market value. They offered me less. I was better off just renting out my house. Also, beware of the $300 option fee they give you. Even though I specifically asked them if it really is mine, they told me one thing and changed the story afterwards. Basically, they tell you it's yours for listing with them and even if you don't take their buyout in 6 months, it's yours. But what they don't tell you is that after you get your buyout offer you have to continue to list with them for 1 year. Which doesn't make sense since you know their buyout offer was so low. The person I did work with at SIRVA was very nice and helpful. She did help me switch agents when I wasn't happy. I think using them for a seller market might have been better than a buyers market.
↧
Answer by Bd
All I can say is that SIRVA is one of the most unprofessional companies I have ever dealt with. The next job I take I will ask if SIRVA is the relo company and if they say YES-I will not go to work for that company. That is what a bad nightmare I had with them.
↧
↧
Answer by Carol Ann Pease, ABR,CDPE, CRS, e-PRO, GRI, SFR
I have worked with them before and have found them to be arrogant and pushy with agents. If this is the company you are forced to work with, they very often get into the act after you have chosen an agent. Then they push the agent into paying a very hefty percentiage to handle the listing and sale. They seem to have a high turnover of counselors and the counselors demand weekly written reports. As an agent our job is to get the property sold for the highest value we can in the shortest period of time. Sirva requres that you talk to them and not the homeseller when discussing offers. The end result is that you spend 60-90 days with the wrong price and then they pull the listing and lower the price to what you recommended all along. Sirva doesn't listen to their own agents.
↧
Answer by Karen
This is my second time around dealing with Driva. The first experience in 2006 was great. This time you can tell how bad the market is. I have a pushy relo counselor that thinks she knows my area and market. She is continuously telling me to reduce, reduce, reduce, when my agent puts in the market report my house is listed at MARKET VALUE and that we just need to be patient. We are expecting a buyout today and I am certain it will be a lowball offer. I can say that this time all they care about is selling to an outside buyer and not my best interests. That is VERY apparent!!
↧
Answer by Laurie
We have made two moves with SIRVA. Each had thier own difficulties but overall, they were the two best 4,000+ mile moves out of seven in twenty years. Anyy long distance relocation will have difficulties but SIRVA did the best job for us. Broken items were quickly paid for; phone calls were quickly returned; the terms of our contract were all delivered. CARTUS was the biggest nightmare move we could have imagined! If your employer offers a CARTUS relocation -- demand SIRVA! or ssome other company. After our move, we continued to hear horror stories from CARTUS. Be patient and realize it won't be perfect and your move will be OK.
↧